The Ride Back

While on spring break in Huatulco, Mexico last week, I went out for a quick bike ride. I wasn’t planning to go far, so I didn’t bring my multi-tool or a spare tube.

Sure enough, just after my turnaround point, I got a flat tire.

I had a pump, but the tire was completely blown and wouldn’t take any air. I checked my phone… no service. So I started walking, knowing I could make it back, but also realizing it was going to take a while.

After a bit, a van coming the other direction slowed down and stopped. They didn’t speak any English, so in my broken Spanish I asked if they could give me a ride. They smiled, said yes, helped load my bike, and drove me back.


Out enjoying the views of Huatulco while on a bike ride.


During the ride, through a mix of Spanish, hand gestures, and a lot of guessing, I learned a little about them. Arley and Jhoana are from Colombia and have been traveling through Mexico in their van. Complete strangers who didn’t have to stop… but did.

When we got back, I offered to pay them. They quickly declined and said they were just happy to help.

It was a simple act of kindness, but one that stuck with me.

In a time when we’re often told to be cautious, skeptical, and focused on worst-case scenarios, it was a reminder that there are still a lot of good people in this world. People who are willing to stop, help, and expect nothing in return.

And it made me think about leadership.  As leaders, we talk a lot about culture, trust, and connection. But at its core, culture is built in moments like this. Small, unplanned opportunities to show up for someone else. Those moments don’t always come when it’s convenient. They come when we’re busy, when it slows us down, or when there’s nothing in it for us.

That’s what makes them meaningful.

The best cultures aren’t built on big initiatives alone. They’re built on everyday acts of support, generosity, and willingness to help someone who’s stuck.

Arley and Jhoana didn’t know me. They didn’t need to stop. But they did. And it made a difference.

It’s a good reminder for all of us that leadership isn’t always about leading from the front. Sometimes it’s about pulling over, making space, and helping someone get where they’re trying to go.

So this week, I’ve been asking myself:

Where can I stop and help?
Where can I make someone else’s path a little easier?

Because those small moments… tend to go a long way.


Arley and Jhoana are documenting their journey.  You can check out their YouTube Channel at @Arleyyjhoana. https://www.youtube.com/@Arleyyjhoana/featured


P.S. Learn to Lead with Kindness. Join us at our MIBE Workshop May 12th - 13th.


Anthony Lambatos

The Coach — This guy is easily the best-dressed due at the office. Anthony is also the only gentleman who wears a suit in the office, so it comes as no surprise. In addition to dressing well, he’s a master of organizational management. And Excel spreadsheets. If there’s anyone who can get you excited about pivot tables, it’s him! Although he studied business and marketing at the University of Oregon, Anthony received his Ph.D. in running a company at the School of Hard Knocks. As early as he can remember, Anthony was involved in the family business. And now, after years of experience in the good, the bad, and the ugly, he knows how to handle any situation. His leadership, patience, and desire to make those around him better is why we call him The Coach.

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